Monday, February 1, 2010

*Soup Recipe For The Stranded

Okay, so I was lame this weekend. As compulsory as blogging may be for me some days, there are the occasional days when I'm not able to dedicate time to the blog. I do have a few somewhat legitimate excuses.

On Saturday I was at my sister's house for most of the afternoon celebrating my niece's third birthday. Having gotten into Summerville somewhat late on Friday and not being able to sleep, I was very tired, and had a nap after I left my sister's.

After my nap I went out to meet an old friend for drinks, and of course didn't sleep well, and got up on Sunday to run some errands - which took far longer than expected. Shortly after I was finished with those, it was almost time to go out to play some trivia. Lame or not, those are my excuses.

So, I missed out on Saturday's recipe and Sunday's * - and am going to attempt to combine them today.

I'll begin with the *story of the week.

Passengers were left stranded at a Greyhound bus station this week in Memphis, TN during the Winter storm. While some buses were running on schedule, a few others were delayed for as much as two days. Few to no updates were given to the stranded, and one woman was quoted by WMC-TV Memphis as saying: "They won't even talk to you in here. You ask them something and they're real snappy with you."

The icing on the cake however, was when Greyhound Security forced a woman to sit out in the cold to wait for her bus, as punishment for speaking negatively to reporters about the incident. The guard is quoted as saying that Greyhound "has that right."

So much for workforce Darwinism.

I cannot fathom the idea of requiring someone to wait out in the cold for an issue to be resolved - an issue that is the responsibility of the company's to resolve - for informing media about the situation. This baffles me. It speaks against every ounce of customer service I've ever learned.

While I understand that this individual is going to be disciplined, and that one might think it unfair to judge an entire operation based on the poor judgment of an individual - it was the company who placed the name tag on that individual. In a sluggish economy such as this one, you would think that the drawers of Greyhound's HR offices would be jammed with resumes. There is likely a waiting list full of patient, understanding, competent, customer-driven candidates. (Ironically, many of these candidates are likely taking the Greyhound instead of flying if they're between jobs). In this case, I believe it may not be unfair at all for blaming the operation. If someone is demonstrating this behavior now, as extreme as it is, I doubt it's a fluke, a bad day for the security guard affecting his or her behavior. It may be the homeless individual sleeping in the snow behind the station would have turned the negative situation into an opportunity rather than make it worse. I mean come on - she was speaking to a reporter. Hopefully there's a security position open in Memphis right now. It may be harsh, but I believe it's the security guard in question who should be out in the cold.

So, to the poor woman who had to wait for untold hours for a bus or a ride, out in the Winter storm, I dedicate this week's recipe.

Leek and Potato Soup

You'll need:

2 Paula Deans (one Paula Deen = 1/2 cup butter)
2 leeks, sliced
1 Teaspoon Salt
1/2 Tablespoon Black Pepper
1.2 Teaspoon Paprika
1 quart chicken stock
1 tablespoon cornstarch
1 tablespoon cold water
4 cups russet potatoes, peeled and diced
2 cups whole milk

Melt the butter in a large pot and saute the leeks until they're tender, usually about ten minutes or so. Pour in the stock. While it's coming to a boil, dissolve the corn starch into the water and then stir it into the stock.

Add the potatoes and boil until they're tender. Stir in the milk, salt, pepper and paprika, and let it simmer for about 45 minutes. You want the potatoes to be pretty much falling apart.

Enjoy with Vengeance (aka Vendange) Chardonnay and hot blueberry cobbler for dessert. (Blueberry cobbler recipe coming next week!)

There is little in the world better than a stodgy soup and a hot dessert during an ice storm! You can work it off tomorrow shoveling the driveway.

Or pacing back and forth in a Greyhound station.


Mandy said...

Yeah, you were so busy you wouldn't even take a phone call from your sister...must have been some errands you were running...ha!

Oh, and I like the "2 Paula Deens" lol

Will Shealy said...

You had 151 and didn't call me. We are even!

I was getting the oil changed, which took 2 and half hours I will never get back. I saw you called when we got to B-dubs - sorry I didn't call you back - I can call now if you want!

Evil Twin's Wife said...

I love leeks! Yum!

Aunt Becky said...

There is nothing right about Greyhound. I'd punch them in the crotch if I could.